Blocto-Support

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Activity overview

Latest activity by Blocto-Support
  • Blocto Support created an article,

    What Is Custom Token?

    What Is a Custom Token? A custom token on the Ethereum Virtual Machine (EVM) refers to a digital asset created on the Ethereum blockchain or a compatible network using the ERC-20 standard. These to...

  • Blocto Support created an article,

    How to add token wallet addresses in Blocto App?

    Go to the wallet interface Click the pencil ✏️  icon at top right corner Click the +ADD button at top right corner. (This loads the alphabetical order of all supported assets) You can search by ty...

  • Blocto Support created an article,

    Why does it require a fee when creating an Ethereum wallet?

    Unlike traditional crypto wallets with seed phrases, Each Blocto Ethereum wallet is a smart contract built on Ethereum. This means it requires network fees to create. Smart contract wallets such as...

  • Blocto Support created an article,

    Why do I have to give out personal info when purchasing crypto on Blocto?

    Blocto uses Moonpay as our cryptocurrency provider, your info is required by Moonpay to prevent credit card fraud and other security measures. Blocto do not have access to these info you submit to ...

  • Blocto Support created an article,

    Why did my failed transaction still cost me cryptocurrencies/Blocto points?

    When you initiate the transaction, your gas fee is used up midway through the transaction, your gas fee is already used no matter if the transaction is successful or not.

  • Blocto Support created an article,

    Why did my transaction fail?

    Once you initiate a transaction, the transaction has to be input on to the blockchain, cause of failure could be network congestion, other transactions with higher gas fee going through first etc. ...

  • Blocto Support created an article,

    Why does it take so long to confirm my transactions sometime?

    Network congestions can happen on blockchain if lots of transactions are waiting to be confirmed on the blockchain. You can either accelerate the transaction or wait till the transactions on chain ...

  • Blocto Support created an article,

    My transaction was sent successfully but the recipient can't see it

    You can make a transaction to any Ethereum/TRON address from Blocto. You can see if a transaction was successful or not by checking in your Blocto app.If you've successfully made a transaction but ...

  • Blocto Support created an article,

    How do I send crypto assets to my wallet?

    First, check which of the three supported chains your assets is hosted in, you can then find your address in the wallet page and send your assets to your Blocto wallet.

  • Blocto Support created an article,

    How do I make a transaction?

    You can make a transaction by clicking on your selected crypto to either “send” or “receive” crypto currencies. Make sure to always check the address you send to before making a transaction.