Blocto-Support

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Activity overview

Latest activity by Blocto-Support
  • Blocto Support created an article,

    Can I transfer Flow chain tokens to bank accounts using Blocto Wallet?

        Q1: Can I transfer or withdraw cryptocurrency to fiat money, credit/debit cards, or bank accounts using Blocto Wallet? No, Blocto Wallet currently does NOT support transferring or withdrawing c...

  • Blocto Support created an article,

    Checking Flow Tokens in Blocto Wallet

    To access your assets in the Blocto app, simply tap on "Token" located on the bottom bar. This will allow you to check your balance and manage your tokens. Please make sure you've created the right...

  • Blocto Support created an article,

    What Is Custom Token?

    What Is a Custom Token? A custom token on the Ethereum Virtual Machine (EVM) refers to a digital asset created on the Ethereum blockchain or a compatible network using the ERC-20 standard. These to...

  • Blocto Support created an article,

    Why does it require a fee when creating an Ethereum wallet?

    Unlike traditional crypto wallets with seed phrases, Each Blocto Ethereum wallet is a smart contract built on Ethereum. This means it requires network fees to create. Smart contract wallets such as...

  • Blocto Support created an article,

    Why Was I Charged Blocto Points for a Failed Blockchain Transaction?

      Q: Why did I get charged a gas fee for a blockchain transaction? A: When you make a transaction on a blockchain network, whether you're sending cryptocurrency or using a decentralized application...

  • Blocto Support created an article,

    Why did my transaction fail?

    Once you initiate a transaction, the transaction has to be input on to the blockchain, cause of failure could be network congestion, other transactions with higher gas fee going through first etc. ...

  • Blocto Support created an article,

    Does Blocto have access to my funds/assets/cryptos?

    Blocto do not have access to your funds/assets, your private key is stored in a separate individual key management system.

  • Blocto Support created an article,

    How do I switch to non-custodial mode?

    you can switch to "non-custodial mode" by going to "security" under the "setting" tab. you will receive your private key in an encrypted JSON file. Blocto will not be able to restore the account fo...

  • Blocto Support created an article,

    What would I do if I lost access to my account?

    Custodial mode: If you lose your device, you can log in with your email by submitting generated passcode sent to your email  Non custodial mode: you can use the recovery password you’ve set up when...

  • Blocto Support created an article,

    What's the difference between custodial and non-custodial wallet?

    A custodial wallet is a wallet in which your private keys are stored by a third party. the advantage of using a custodial wallet is that you can manage your funds very quickly and at any time when ...