My transaction was sent successfully but the recipient can't see it

You can make a transaction to any Ethereum/TRON address from Blocto. You can see if a transaction was successful or not by checking in your Blocto app.

If you've successfully made a transaction but the recipient can't see it, it may be because the receiving address is an older Ethereum wallet or exchange. 

If this happens, please contact the receiving wallet or exchange and ask them to display transactions from smart contract wallets. These are known as "internal transactions". The other wallet or exchange will have access to the assets, they just need to modernize their systems.

The safest way to send to a particular exchange for the first time is to make a test transaction with a small amount of assets. If that works well you can send more.